The site is owned and operated by APN Newspapers Pty Ltd ABN 21 009 657 943 and its related bodies corporate ("APN"), Cnr Mayne Road & Campbell Street Bowen Hills QLD 4006. For more information about Subscriptions, please contact our Subscriber Services Team on 1300 361 604 between 8am - 5pm Monday - Friday or alternatively email email@example.com
These Terms and Conditions apply to ‘Digital Subscriptions’ which comprises of an Unlimited Digital Subscription product.
Digital Subscription Terms and Conditions
A Digital Subscription provides you with unlimited access to Coffs Coast Advocate website, m site, mobile and tablet apps as well as Coffs Coast Advocate digital print edition.
Your Digital Subscription will commence immediately on receipt by us of completed subscription details, including payment details. Confirmation of acceptance will be provided to you via your nominated email address.
You must have a valid login account to www.coffscoastadvocate.com.au to have a valid Digital Subscription.
Each username and password is assigned to a single user and is not transferable. You must ensure that your username and password remain secure and are not shared. If any misuse is detected your Digital Subscription may be terminated and you will not be eligible for a refund. You are responsible for all use, activities and charges associated with your username and password.
Your Digital Subscription may be used for non-commercial purposes only.
We may change our Digital Subscription Terms and Conditions from time to time. You can find the latest Terms and Conditions at www.coffscoastadvocate.com.au/subscriptions/terms and should check them from time to time to ensure you are aware of the most current Terms and Conditions.
APN reserves the right to modify the content, inclusions, type and availability of any digital product at any time. In the event your subscription package changes, you will be given notification prior to when you would need to make a decision to cancel your Subscription and not be affected. If you do not notify us that you wish to cancel your Subscription, then your package will change automatically from your next billing cycle.
We reserve the right under special circumstances to enable free access to our subscriber content for a limited period of time. During this time you will not be eligible for a refund.
If any or all of our digital products are temporarily unavailable, you will not automatically be entitled to receive a refund. We reserve the right to issues refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund or credit in the future.
For avoidance of doubt if you are unable to access our services due to problems not related to our service or Coffs Coast Advocate then you are not eligible for a refund or credit of any nature.
Pricing, Payment and Taxes
All pricing for Subscriptions include GST unless otherwise specified. Subscribers acknowledge that APN may amend Subscription pricing from time to time and will provide prior notice to you. Any new pricing will take effect from your next billing date. You may cancel your Subscription due to the price change by following the steps set out below.
All payments must be by credit card, direct debit or on receipt of an APN invoice. Subscriptions will be charged for periods of four (4) weeks at a time and must be paid in advance of each 4 week billing period. APN accepts American Express, Visa and MasterCard. We can continue to process your payments after the original expiry date of your credit or debit card.
Subscribers are responsible for ensuring their credit card details and bank account details are correct. Changes to credit card or bank account details can be made by contacting our Subscriber Services Team on 1300 36 16 04 or emailing firstname.lastname@example.org. Direct debit payments are bound by the Direct Debit Request Service Agreement as provided.
If a Subscription payment fails, we will re-attempt payment several times before contacting you to rectify. In such circumstances your Subscription will continue for a grace period of 7 days after which time we will cancel your Subscription. If you are under the age of 18 you require consent from the credit card holder to authorise charges to be made.
Where your Subscription is for a specified plan period or a fixed term with regular, periodic payments (with or without a further term on the same or different terms) then the total price that you will pay is the total sum of all regular periodic payments throughout the specified plan period or fixed term (plus the relevant price for any relevant further terms prior to cancellation being effected). APN will not change the pricing for a plan period or fixed term subscription during that fixed term.
You cannot suspend your Digital Subscription.
Renewal and Cancellation
Digital Subscriptions will automatically renew and continue unless cancelled by either party. You may cancel your Subscription at any time by contacting our Subscriber Services Team on 1300 36 16 04.
Digital Subscriptions cancelled mid-subscription period will continue until the end of the current paid subscription period.
If you cancel your Digital Subscription before the end of a prepaid Subscription period, the cancellation will become effective at the end of your current prepayment period.
APN reserves the right to suspend or cancel a Subscription without liability immediately: (a) if you breach of these Terms and Conditions; or (b) for any other reasons subject to 5 days prior notice.
Cancellation of your subscription may take up to 5 business days to be processed. If your subscription is for a fixed term with regular periodic payments throughout the term then you may not cancel your subscription prior to the expiry of the specified fixed term (so for example, where your subscription requires a payment every 4 weeks for 52 weeks then you may not cancel your subscription to take effect before the expiry of the first 52 weeks).
You agree that any errors made in entering your contact information and order details are your responsibility and APN is not liable for any consequences that may arise as a result of such errors or incorrect information, including but not limited to sending the Subscription to the address as notified by you.
To the extent permitted by law, APN is not liable to you for any loss or damage incurred by you in connection with your Subscription, whether direct, consequential, special, indirect or other loss or damage and APN's maximum liability to you is limited to the value of the subscription fees paid within the previous twelve months.
We reserve the right to reject any Subscription order or purchase at any time. APN may offer Subscription promotions which are subject to terms and conditions in addition to these Terms and Conditions.
These Terms and Conditions prevail over any inconsistencies with any promotional or trial terms and conditions.