CARD SCAM: Jo-Ann Elmes would like to make people aware of a credit card scam that she experienced.
CARD SCAM: Jo-Ann Elmes would like to make people aware of a credit card scam that she experienced. Mike Knott BUNSCA

Woman warns of bank scam

A BUNDABERG woman is warning other residents of a “professional” banking scam she fell victim to earlier this week.

Jo-Ann Elmes, a Westpac customer, said she received a phone call Monday morning from a heavily-accented Asian woman who claimed to be from the Westpac Head Office in Sydney.

“She knew my name, but then asked for security purposes my full name as it appeared on my credit card and my birth date,” she said.

“She then said they had been audited by the government and had been overcharging on my accounts and that they would pay me back at an 8% extra rate if I paid them 10% of the total amount to release it.

“To me, that sounded pretty good so I gave them all of my credit card details.”

Ms Elmes said she later realised she had been scammed and contacted the Office of Fair Trading, who advised her to cancel her cards.

“Luckily I cancelled them on time so they hadn’t got the chance to take my money,” she said.

Bundaberg police Detective Senior Sergeant Joe Hildred said scams were on the rise and warned people to remain cautious.

“The bank won’t ring you to check your details – they already have them,” he said.

“Just because they have the bank talk doesn’t mean they are the bank. Those transactions would be done in person.

“If you do receive a phone call such as this one, a good response would be to ask for their phone number and do your homework.”

Det Snr Sgt Hildred said people should call police immediately if they thought they had been scammed.



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