WHEN asked if the alleged racial abuse he copped on a train was typical of Australians, Josphat Mkhawananzi only said one word - no.
Joe, a train security guard who mostly works on the Ipswich line, was allegedly racially abused on a train over the weekend when he calmly stared down two teenagers.
There has been an outpouring of community support for Joe after a video of the incident appeared on social media.
He was on Tuesday presented with an award recognising how he calmly reacted in the face of the alleged abuse.
Joe said racism was an issue across the world, but it was not one he faced regularly.
"It happens in every society, every house, every nationality, every country," he said.
He insisted the pair should apologise to QR, and not him, for acting up on the train.
"If they are willing to say sorry, they can direct their words of sorry to Queensland Railways. Because all that happened, happens in Queensland Railways properties."
Premier Campbell Newman described the alleged incident as "appalling."
"I just reiterate again that I think Joe did a fantastic job in difficult circumstances. I think he's a credit to his employer and to the overall organisation he supports which is Queensland Rail," he said.
"I'm very grateful for the response I've seen from the community.
"Because I think there's been an outpouring of support for Joe and I think people are clearly saying that the actions and the comments that were made were totally unacceptable and I think that's heartening that Queensland is a place ultimately that is a harmonious, multicultural community and people have strongly rejected the actions of those individuals."
"And I think it just reinforces what a great community we have and that people aren't prepared to just stand by silent when something odious like that occurs."
Abdel-Kader Russell-Boumzar, 17, was granted bail on Monday after he was charged over the alleged abuse.
- APN NEWSDESK