Telstra talk business face to face
IF you have a brickbat or bouquet on hand for Telstra, you might want to pop into the Woolgoolga RSL Club next week.
Telstra Country Wide will be there on Wednesday and Thursday to give residents the chance to talk face-to-face with a local customer service representative.
“Telstra is focused on customer service and customer satisfaction and this significant step for Telstra Country Wide is aimed at improving the experience for our customers,” Telstra Country Wide area general manager Michael Sharpe said.
“Telstra Country Wide is committed to customers living in Woolgoolga and this visit is a testament to this.
“Telstra Country Wide customer service specialists will work closely with our customers, community groups and stakeholders to provide a local point of service.
“It makes sense to us that our customers benefit from being able to talk to a real person who understands their issues and can often provide a solution.”
Mr Sharpe said the visit was designed to make sure customers could discuss any issue.