Resort cleaners facing redundancy

CLEANERS at Novotel Pacific Bay Resort will be made redundant as of April 7.

Metro Housekeeping Services will take over all functions of housekeeping at the resort on that date, including room cleaning, cleaning of public areas and housemen’s duties.

Metro is taking applications from any Pacific Bay staff members interested in working in housekeeping roles through the agency.

Cleaners at the resort say they have been told the current base rate of pay of just over $20 per hour will continue to be paid, and Saturday and Sunday rates will remain.

Doubt remains over whether existing senior staff who are offered positions under Metro and elect to accept will continue to receive the current extra allowance for experience and quality of work. Cleaners say they believe that all positions offered will be casual and are concerned that the agency may bring up extra staff from Sydney during busy periods.

Novotel Pacific Bay is the Coffs Coast’s largest resort and its management strategies will be watched carefully by other resort and hotel owners in the region.

While the Coffs Coast tourism industry is in its traditionally quiet period, tourist operators are hoping for a busy Easter holiday period next month.

There is concern in the industry that many of Coffs Harbour’s hotels, motels and resorts need refurbishment and modernisation and that there is not enough new investment in tourism facilities, especially in four- and five-star accommodation.

The bulk of Coffs Harbour’s accommodation offering is in the three-star range.

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