Entertainment

Reece Mastin ticketing debacle causes commotion

Reece Mastin
Reece Mastin Lee Constable

HE'S CAUSING serious commotion on the Coffs Coast.

Visiting pop star Reece Mastin's show tonight is being eagerly anticipated by almost 1000 concert goers - but there are some members of the community who aren't so happy, due to a ticketing bungle.

Local dad John Senes was horrified to discover that his teenage daughter could only attend the show if he also bought a ticket.

"It's not that I want to make a fuss, but when we bought the tickets from Ticketek not one person said anything about adult supervision," John said this afternoon.

"When we looked again (at the Ticketek website) yesterday we didn't see anything there."

Locals who bought their tickets directly from venue C.ex Coffs' website were informed in writing that at the all ages, alcohol-free show show, "children under 16 must be accompanied by a parent or guardian, and children under 18 must have a parent or guardian on the premises for the concert."

C.ex Coffs Marketing Manager Alice Williams said Ticketek omitted the details in error - a mistake that should have been fixed by Reece Mastin's management team, who dealt exclusively with the ticketing giant.

"The Club has a policy that when we have underage shows, for the safety of patrons and especially kids, those kids must be accompanied by responsible adult," Ms Williams said.

" It's part of the contract with Reece Mastin's management - I understand it wasn't put on Ticketek, and we repeatedly raised that issue."

Mr Senes, whose out of town friends from Yamba, Grafton and Lismore also bought their children tickets via Ticketek, said that someone should be held accountable for the error, despite Ticketek displaying  the updated terms and conditions this morning.

"Someone's stuffed up and all these people, what will they do?"

Ms Williams said the situation hasn't stopped ticket sales from continuing today, and won't affect the hundreds of people who bought tickets through the Club's website.

"We feel terrible for these people - that's why we're insisting that Reece's tour manager be on the door tonight to explain to parents what happened," she said.

But she stood by the condition requiring parents or guardians to accompany their underage children tp the show.

"Our biggest concern with any of these shows is always the safety of our patrons - it's the most important factor in our decisions."

Topics:  c.ex coffs music tour reece mastin



Battle of the sea and sand in Coffs Harbour

Coffs Harbour Surf Life Saving has this weekend hosted its Twilight All Age Craft Carnival and the  Hugo Smyth Memorial Classic at Park Beach.

Competitors take part in the two-day ironman classics on Park Beach.

The cost of our care is headed offshore

Profits from large private aged care chains are heading offshore.

What's got the Coffs Coast talking?

Local Partners

Who won the final week of The Block?

AN UNLIKELY duo took out this week's final room reveal with a picture-perfect front facade.

Video highlights: Awesome vision from the Color Movement

Sunshine Coast Colour Run.

Eyes of the world watching the Sunshine Coast event

Spoilers: The Project question that made Hemsworth see red

Hemsworth snaps at TV presenter for 'Thor: Ragnarok' spoiler. Picture: YouTube.

Chris Hemsworth wasn’t too happy with one particular question

The Block: Where are they now?

Scott Cam and Shelley Craft from The Block.

Here’s what all of your favourite Block stars are doing now

Harvey Weinstein hits back at actress

Harvey Weinstein has refuted sexual harassment claims against at least one accuser. Picture: AFP/Yann Coatsaliou

Harvey Weinstein has taken the unusual step of hitting back

Jane Barnes: They thought I was the bad influence

Jimmy Barnes at his home in Sydney this year.

Jimmy's daughter sad to learn her father hated himself so much

GoT star ‘cried’ reading final script

Kit Harington as Jon Snow in Game of Thrones, said he “cried” when he read the final script for the hit show. Picture: Supplied

Kit Harington broke down after reading the final ever script