Business

Plan ahead for Christmas staffing

CONGRATULATIONS to our local Coffs Coast businesses who took out their categories at the recent NSW Business Chamber Awards, held on September 16 at Rydges in Port Macquarie.   

Congratulations to Becky Cole, from CHYFM, for taking out Young Business Executive, Community Care Options for Employer of Choice and Handybin Waste Services for taking out Excellence in Sustainability and, the big one, Regional Business of the Year.   

The Chamber congratulates you all on your wins and wishes you the very best at the State Awards.  

All the winners of the Regional Awards will  go through as finalists to the NSW Business Chamber State Awards in Sydney on November 25 at Luna Park, representing the Mid North Coast.  

Christmas casuals

HAVE you given thought yet to your staffing needs for the Christmas rush?  

I have noticed many stores have placed signs in their windows advertising for positions but have you given thought to the  recruitment and training process?  

Coffs Harbour is fortunate to be a destination for many visitors over the Christmas holiday period; and a large number of them stay for several nights spending their hard-earned dollars in our local economy.   

Customer service is the critical point; we need to welcome our visitors with a smile and acknowledge them.  

Hiring the right employee starts with a job analysis.   

The job analysis enables you to collect information about the duties, responsibilities, necessary skills, outcomes and work environment of a particular job.  

The information from the job analysis is fundamental to developing the job description for the new employee.   

The job description helps you to plan your recruiting strategy for hiring the right applicant.  

When you interview applicants it's important to reference check your preferred candidates.   

Ask the referee were they punctual, courteous and have a willing attitude.  

Screen all applicants against your list of qualifications, skills, experience, and characteristics that you are seeking.   

The more you know, the better your outcome.   

Your successful applicant should be well trained before the busy period.   

Provide them with a detailed job description, a good understanding of their role and teaming them with one of your staff as a "buddy", will ensure they are properly able to meet your service expectations.  

Visitors often ask for some local knowledge as to what they should see, where the shopping centres are or what restaurants could be recommended.   

Including these types of points of interest in your training will impress your customers, keep your business at the forefront of their mind and they will leave your premises with a  positive outcome.  

Please contact us with any feedback and suggestions on  6651 4101 or for more information on becoming a member of the Coffs Harbour Chamber of Commerce, simply email info@coffschamber.com.au or visit www.coffschamber.com.au.  

Topics:  coffs harbour chamber of commerce



Hook the crooks and heed the police warnings

Hook the Crooks is a summer campaign against break and enter crimes in our community, involving Coffs Clarence Police and The Coffs Coast Advocate.

Police warn a quarter of Coffs break-ins happen around Christmas

Did someone ask where are all the Christmas lights?

If you have gone to the trouble of setting up a Christmas scape in your yard tell the world via the Map My Lights smart phone app.

This app is where you can track the Christmas lights of Coffs Coast.

Water usage rises under restrictions

Parts of the usually strong flowing Bellinger River have dropped to puddles, prompting the council to introduce level 3 water restrictions to town water supplies.

Water use rises in Bellingen with level 3 water restrictions

Local Partners

Relief for storm affected farmers

NSW Government's announces it will provide Agriculture Natural Disaster Relief following wild storms in early August.


Man builds playground entirely out of packing tape

Artist Eric Lennartson is in the process of completing his huge tape sculpture at the Ipswich Art Gallery.

VIDEO:And here's where you can play on it.

Countdown to Woodford Folk Festival begins

ECONOMIC BOON: Woodford Folk Festival is celebrating its 30th anniversary this year.  Photo Contributed

The first larger-than-life inhabitants have stepped into Woodfordia

'I need to do what I can': 65km walk for cancer patient

Karlee Robinson is walking from Caloundra to Noosa for her cousin Aaron Parker, who has terminal brain cancer.

What do you do when someone you love has terminal brain cancer?

Hacksaw Ridge wins big in first round of AACTA Awards

Luke Bracey and Andrew Garfield in a scene from the movie Hacksaw Ridge.

THE major awards will be handed out on Wednesday night.

Paris Hilton fumes at clumsy partygoers

A reveller spilt their drink on Paris Hilton's DJ decks

Winnie Harlow isn't a role model

Winnie Harlow insists she isn't a role model.

Felicity Jones proud of Rogue One: A Star Wars Story role

Felicity Jones feels it is "important" for a woman to head Rogue One

Kiwi's plea to Ellen DeGeneres to save bakery after quake

Ellen... we need your magic.

Family had to be helicoptered out after powerful quake

Seacrest: Things are "going better" for Kim and Kanye

Ryan Seacrest says things are "going better now" for Kanye West

Developer's grand new multi-million dollar estate

NEW ESTATE: This is the only plan revealed by the property developer's new Billabongs Estate in Agnes Water.

DEVELOPER given the go ahead for a massive estate with 149 homes.

Banks reclaim Gladstone homes as job losses bite

LONG FALL: Property experts Heron Todd say, based on key market indicators, Gladstone is still travelling to the bottom of the market, with property prices set to get cheaper.

Property valuers say Gladstone housing market hasn't hit the bottom

The million dollar property to test Mackay's market

This Victoria St building will go to auction Tuesday and investors will be watching closely to see how much it sells for.

'High profile architect designed CBD asset' goes to auction

Chinese locked out of Australian property market

The rules are different if you're a foreigner

The buyer was from China - the trouble started right there

Morrison signs off on new affordable rental model

Australia's Treasurer Scott Morrison speaks during a press conference after a meeting of the Council of Federal Financial Relations at Parliament House in Canberra, Friday, Dec. 2, 2016.

Scott Morrison signed off on development of a new financing model

Ready to SELL your property?

Post Your Ad Here!