New Auckland resident Nick Miles is tired of not having a working landline phone or internet connection.
New Auckland resident Nick Miles is tired of not having a working landline phone or internet connection. Kara Irving

Nick's feeling out of the loop

WHEN Nick Miles moved from Boyne Island to New Auckland, he didn't think he'd have much trouble staying connected.

But after six weeks of living in his new home in the Vantage Estate off Kirkwood Rd he hasn't had a working landline phone or broadband connection.

"It really does suck," Nick said. "Something needs to be done; it is getting ridiculous."

A few weeks ago Nick tried to resolve the problem with Telstra, but his attempts were unsuccessful.

"You're just given the run-around and nothing seems to get done. It's frustrating, but I guess we'll just make do," Nick said. To access the internet Nick relies on a wireless Telstra dongle to get by.

After spending $130 on the wireless dongle, he found it was becoming too expensive to rely on wireless in the long term.

"You only get three gigabytes of data and you pay much more than you would per month on ADSL2 broadband."

 

What's connected on Kirkwood?

Dollars and Sense: Internet, EFTPOS and landline.

Devine Avenue: EFTPOS and landline.

Indian Balti Restaurant: Landline, internet and EFTPOS.

United Medical Centre: Landline, internet and EFTPOS.

Woolworths, Craig's Bakery and Cafe and Priceline did not respond before deadline.



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