Huge Qantas Frequent Flyer overhaul

QANTAS  is set to announce what Australia's largest airline says will be the biggest overhaul in the 32-year history of its Frequent Flyer program.

Chief executive Alan Joyce and divisional head Olivia Wirth will unveil the changes at 10.30am this morning, with the carrier yet to give official details.

However, speculation is already mounting that a major element of the change will be making it easier for the program's 12 million members to use points for flights.

The overhaul is set to include making more seats available to frequent flyers for points-based bookings, particularly on international flights.

Qantas will announce a massive overhaul of its popular Frequent Flyer program. Picture: AAP/Bianca De Marchi
Qantas will announce a massive overhaul of its popular Frequent Flyer program. Picture: AAP/Bianca De Marchi

Members have often complained there are not enough seats or upgrades available for them to book with points.

Changes are also expected around access to Qantas lounges, seat upgrades and how status points are accrued and used.

Qantas Loyalty, which allows customers to earn redeemable points by booking flights, shopping at retailers including Woolworths and using linked credit cards, made a $372 million profit in the last financial year off revenue of $1.55 billion.

Qantas last month announced its first-ever so-called "points plane" from Melbourne to Tokyo, with seats on the October flight reserved solely for those paying with frequent flyer points.



CAUGHT OUT: Coffs Coast drunk drivers face court

Premium Content CAUGHT OUT: Coffs Coast drunk drivers face court

One man told police he had consumed a total of 30 schooners.

Caringa Topcuts crew expanding to new turf

Premium Content Caringa Topcuts crew expanding to new turf

Employment program helping people kick goals and keep the gardens neat

Level 1 restrictions as councils forced to dump dam water

Premium Content Level 1 restrictions as councils forced to dump dam water

Request to hold more than two billion litres of flood water in the dam denied...