How we helped Ray get a phone

LOCAL businessman Ray Meyer was at his wits end when he contacted the Advocate last week about the lack of a phone service for his new venture.

Ray had been waiting six months for a phone connection and was told he still had another month to go before he could be connected.

But our front page story certainly got Telstra minds focused, because within days Mr Meyer had his phone hooked up.

“I'd like to congratulate The Advocate in helping to push Telstra into action,” he said.

“After seven months of bureaucratic rubbish, much frustration, higher costs and low service, it took the Advocate's article just three days to get my phone connected.”

Mr Meyer said it was ludicrous the amount of people who became involved in the complaint at Telstra and at the Ombudsman's office.

“The good people of Coffs Harbour however, reacted differently. I was offered two tin cans and a piece of string - not a sophisticated technology, but cheap to run.

“Again, thanks to the staff at the Advocate for their help, and to the people of Coffs Harbour for their patience and concerns.”



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