Help for young locals
CENTRELINK staff in Coffs Harbour are volunteering with the Ted Noffs Foundation to work with young locals who are doing it tough.
The program for Adolescent Life Management (PALM) is a three-month live-in program run by Ted Noffs, for young people aged between 14-18 years who are experiencing drug and alcohol problems and related trauma.
Customer Service Officer, Katrina McFarlane, established the relationship with the PALM residence in Coffs Harbour in September.
“It actually came about from watching an episode of Dr Phil, which got me thinking about some gaps in the system for kids with difficult or traumatic backgrounds and ways we could address that,” Katrina said. “Building relationships with youth at risk through Ted Noffs has been a great way for us to engage with Centrelink's most vulnerable customers.
“Opening the gate to communication means we can work collaboratively with them and make sure that our services are meeting their needs.”