Give us a fair go: Andrew Fraser

A COFFS Coast politician has waded into the battle of insurance payments for flood victims, following fears of a repeat of the insurance fiasco that followed the 1996 floods.

Member for Coffs Harbour, Andrew Fraser, has arranged a 'disaster recovery meeting' for Tuesday between insurance assessors and community members, in a bid to ensure flood victims get a fair go from insurance companies.

“I am concerned that we don't have a repeat of 1996, where you might have had one insurer approving a claim for house insurance and another insurer knocking back a claim for contents insurance, or vice versa,” Mr Fraser said.

“I have not heard of a case where the insurer has said he will not pay, but I have not yet heard of one where an insurer has confirmed he will pay either.”

Some insurers took up to two years to reach a final settlement during the major floods in 1996.

The Advocate understands a number of Coffs Coast residents affected by the floods have been told that only a quarter of their policy will be covered, due to how insurance companies are classifying the event.

Mr Fraser said he had photos to indicate that it was stormwater - not floodwater - that caused the majority of the damage.

“When cars are left on the street, stormwater has come down and damaged the vehicles,” he said.

“So we have made sure that if there is any query, we have the evidence.”

A spokesperson for the Insurance Council of Australia said more than 2000 claims have already been made for insurance relating to the floods, with an approximate value of those claims topping $27 million.

The spokesperson said those figures are likely to rise even as the floodwater recedes, and will be announced early this week.

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