Telstra hangs up over downed line
By KAT MULLARD
LIVING in the country you may expect things like the odd telecommunications hiccup. It may even be considered rustic, but according to Len Gear, Korora is hardly out in the sticks and all this communication kafuffle is fast becoming old news.
Mr Gear has been asking Telstra to fix a fallen telephone line near Innes Way, Korora, for the last six months but has apparently been been given the runaround, and he is not happy.
"You might expect about a month's delay out here, but not six months. It's getting a bit long in the tooth," Mr Gear said.
The Korora cable came down after a large tree fell on the line last July during a storm, and Mr Gear said he reported it soon after.
About half a dozen calls over the ensuing six months saw no relief on the matter, with Mr Gear reportedly being told by Telstra representatives that before the line could be repaired, the surrounding vegetation needed to be cleared by private contractors.
"Last time I talked to them, about two weeks ago, they (Telstra) said that they had been in touch with the contractors who would prioritise the work, but they've said that before, so I'm taking it with a grain of salt. I want to go in and clean up in there, but I can't because of the wire," Mr Gear said.
Mr Gear also said that the fallen wire had been interfering with his neighbour's plans for sub-dividing, as it runs along the edge of their property.
Telstra's general manager for the Mid North Coast, Michael Sharpe, said that work to replace the cable would begin this morning, but could not comment on the delay.
Mr Sharpe advises people who are having issues that cannot be addressed through the normal channels to contact Telstra Country Wide on 1800 687 829.