Business

50,000 ways Suncorp lends a helping hand

CUSTOMER FOCUSED: Suncorps CEO Customer Platforms Gary Dransfield with Emma Gambin and Jason Eversham
CUSTOMER FOCUSED: Suncorps CEO Customer Platforms Gary Dransfield with Emma Gambin and Jason Eversham Marc Stapelberg

MAJOR insurer Suncorp has donated $50,000 to the Lismore Flood Appeal in a vital boost to the Lismore Flood Appeal which is designed to help storm and flood-affected residents in the city.

The appeal, coordinated by the Lismore City Council, aims to raise $100,000.

With Suncorp's donation, the fund has now exceeded its target.

Suncorp's CEO Customer Platforms Gary Dransfield said it was heartbreaking to see the devastation in the region, but the community spirit in Lismore has shone through.

"The speed by which this appeal reached its target is a demonstration of people in the community helping each other," he said.

"It is part of what we are doing to help the recovery in the Lismore area.

"We have a lot of customers in the Northern NSW area and we have around 1,400 motor and home claims already from Northern NSW so it is very important that as well as handling our claims we show our support for the community."

Mr Dransfield said Suncorp's Customer Response Teams were in town at the Recovery Centre ready to take people's claims.

"We expect a great deal many more claims," he said.

"Suncorp has assessors at customers' homes to see what needs to be done, including getting emergency repairs carried out; providing emergency funds; or offering temporary accommodation if they are unable to return to their homes," Mr Dransfield said.

"Suncorp is here to help in the recovery of the city, both practically and though this appeal."

Customers of Suncorp's insurance brands, including AAMI, GIO, Apia, Vero, Shannons, Bingle, CIL and Suncorp Insurance can lodge their claim with mobile CRTs teams.

Storm and flood-affected residents in northern New South Wales will be able to lodge their insurance claims in person with Suncorp's mobile claim lodgement teams who will be available in Lismore and Murwillumbah.

The CRTs at the Public Works Facility, 120 Dalley Street, East Lismore and Murwillumbah, Murwillumbah Community Centre, Nullum Street, Knox Park.

Both locations will operate from 9am-6pm from Friday 7 April and open seven days a week.

Suncorp spokesperson Michael Mills said the CRTs provide another option for people to lodge their insurance claims.

"Any customer can go to these locations to lodge their claim and our people can also arrange any extra assistance they may need," said Mr Mills.

Topics:  claims flood flood damage northern rivers insurance



Victims need protection

Draft laws to protect victims of violence from cross-examination

Millennials, Gen Y are hard at it

Study finds Gen Y are prepared to put in the hard yards

Helping deaf kids to thrive

Support needed for camp

Local Partners

How many triangles are in this picture?

The simple illustration has been shared thousands of times on Facebook after leaving viewers scratching their heads.

VIDEO: The 'Disco Boob' trend at Splendour

Rachael Millen, of Newcastle, sporting the fashionable chest peace of glitter at Splendour in the Grass 2017 near Byron Bay.

VIDEO: Festival organisers forced to clarify policy on nudity.

Bieber quit tour to set up his own church?

Justin Bieber on stage during his concert at ANZ Stadium in Homebush.

Bieber is calling it quits on the rest of his Purpose World Tour

Bachelor hopeful ‘didn’t realise how naked she was’

The Bachelor Australia‘s Leah

Her dress was certainly daring, but she wasn't aware by just how much

Phelps shredded over shark race fiasco

"Phelps vs. Shark: Great Gold vs. Great White," with Phelps testing his speed against that of a great white shark.

People are genuinely upset at the way the race was run

Film boss marvels at Sunshine State

FOR REVIEW AND PREVIEW PURPOSES ONLY. Mark Ruffalo and Chris Hemsworth in a scene from the movie Thor: Ragnarok. Supplied by Marvel.

Thor: Ragnarok success may mean more Marvel movies for Queensland.

ABC's Q&A: Should 16-year-olds be allowed to vote?

Opposition Health Minister Catherine King on the Q & A panel, left, and right, Minister for the Environment and Energy Josh Frydenberg.

But there was one thing the students weren't discussing.

TENANTS FROM HELL: See the mess left by evicted couple

DISGUSTING: Mess left by evicted tenants. Owner of the Mongogarie property Christine Beatty has been left at least $5000 out of pocket.

Couple were 'living large' while not paying their rent

How Gladstone's cheapest and most expensive homes stack up

SPECTACULAR: This home on Springs Road, Agnes Water, is selling in the mid-$2 million range.

With the market currently low, now is the time to invest.

Make a sea-change to Corindi Beach

Come inside Woolgoolga Real Estate's Pick of the Week

'We’re goin' to Bonnie Doon!' and now you can too

How's the serenity?

The experience will have you exclaiming “how’s the serenity?”