Card skimmer found in EFTPOS machine

A CARD skimming device found in a local EFTPOS machine has resulted in many Coffs Coast residents receiving a call from their bank telling them their cue cards and Visa debit/credit cards were potentially compromised and should be cancelled.

Bananacoast Credit Union chief executive Lyndon Kingston said as soon as the organisation became aware of the problem, BCU started calling members who had used their BCU cards at this merchant.

“In the past week we have personally called BCU members to arrange for the cancellation of their cards and ordering of new ones,” Mr Kingston said.

“The BCU took every precaution to handle this incident quickly and effectively and as a result we have had no report of unauthorised use of a member card following this incident.”

He said there would be no expense to members who had their cards cancelled and replaced.

“We initiated immediate action to alleviate the risk to our members’ finances as our members’ trust in the security of our systems is paramount.

“Unfortunately card skimming devices can be almost impossible to detect – and our region is not immune to the fraudulent activities that have affected other areas.”

Any BCU members concerned about the incident can call 1300 228 228.

The BCU was not the only organisation affected by the fraud.