Entertainment

Reece Mastin ticketing debacle causes commotion

Reece Mastin
Reece Mastin Lee Constable

HE'S CAUSING serious commotion on the Coffs Coast.

Visiting pop star Reece Mastin's show tonight is being eagerly anticipated by almost 1000 concert goers - but there are some members of the community who aren't so happy, due to a ticketing bungle.

Local dad John Senes was horrified to discover that his teenage daughter could only attend the show if he also bought a ticket.

"It's not that I want to make a fuss, but when we bought the tickets from Ticketek not one person said anything about adult supervision," John said this afternoon.

"When we looked again (at the Ticketek website) yesterday we didn't see anything there."

Locals who bought their tickets directly from venue C.ex Coffs' website were informed in writing that at the all ages, alcohol-free show show, "children under 16 must be accompanied by a parent or guardian, and children under 18 must have a parent or guardian on the premises for the concert."

C.ex Coffs Marketing Manager Alice Williams said Ticketek omitted the details in error - a mistake that should have been fixed by Reece Mastin's management team, who dealt exclusively with the ticketing giant.

"The Club has a policy that when we have underage shows, for the safety of patrons and especially kids, those kids must be accompanied by responsible adult," Ms Williams said.

" It's part of the contract with Reece Mastin's management - I understand it wasn't put on Ticketek, and we repeatedly raised that issue."

Mr Senes, whose out of town friends from Yamba, Grafton and Lismore also bought their children tickets via Ticketek, said that someone should be held accountable for the error, despite Ticketek displaying  the updated terms and conditions this morning.

"Someone's stuffed up and all these people, what will they do?"

Ms Williams said the situation hasn't stopped ticket sales from continuing today, and won't affect the hundreds of people who bought tickets through the Club's website.

"We feel terrible for these people - that's why we're insisting that Reece's tour manager be on the door tonight to explain to parents what happened," she said.

But she stood by the condition requiring parents or guardians to accompany their underage children tp the show.

"Our biggest concern with any of these shows is always the safety of our patrons - it's the most important factor in our decisions."

Topics:  c.ex coffs, music tour, reece mastin



Stay Connected

Update your news preferences and get the latest news delivered to your inbox.

3 easy dinner recipes your kids will love, and so will you

No Caption

THERE is a middle ground! Dinners fit for kids and adults.

How to reduce your child's risk of food allergies

ABOUT 90% of food allergies are caused by just seven foods.

5 good mental health habits for kids (and parents)

CRYING OUT FOR HELP: The demand for counselling support for children and young people is increasing.

FORMING good habits early is critical for your child's mental health.

Smack or no smack - where do you stand?

THE debate is reignited - is smacking acceptable?

Susie O'Neill: Why I stopped smacking my children

Swimming legend Susie O'Neill says she has stopped smacking her kids.

“I (smacked) because that’s what I knew growing up."

Introducing a step-parent into the family

Introducing a step-parent into the family can be stressful for the children, as well as the new parent.

THERE is no easy way to introduce a step parent into the family.

City traffic congests

MERRY GO ROUND: U-turn bays are situated at the intersection re-directing traffic to alternative routes around the CBD, creating traffic congestion.

Works congest traffic flow in Coffs CBD

Sand dumping expected for damaged coastal dunes

Coffs Harbour lifeguard Alistair Lane,  beach erosion Park Beach 01 March 2016Photo: Trevor Veale / The Coffs Coast Advocate

Sand dumping expected for damaged dunes

Prominent Coffs Harbour beach resort listed for sale

The Aanuka Beach Resort has been listed for sale

Prominent Coffs Harbour beach resort listed for sale

Latest deals and offers

Justice Lucy McCallum

Justice Lucy McCallum

Justice Lucy McCallum says she reduced Oliver Curtis's sentence due to comments...

Perisher has 50cm of snow

Resort to open after 50cm of snow.

Smiggin Holes and Blue Cow to open after 50cm of snaow falls in Perisher valley.

Rider with bikie links leaves crash scene

Police say a motorcyclist, who is suspected to have links to an outlaw motorcycle...

Local rent labelled too costly

UNAFFORDABLE: Coffs Harbour’s rentals are too costly according to the latest Rental Affordability Index.

Local rental prices too costly, index says

Commercial Property June 16 edition

SNAPPED UP: A sushi shop in a106sq mground-floor tenancy with a 43sq moutdoor area in Southport Central Towers on the Gold Coast has sold for $954,000.

RealCommercial edition June 16, 2016.