Business

CommBank meltdown hurts customers

The bank admitted last night that there were difficulties getting through to its customer service staff.
The bank admitted last night that there were difficulties getting through to its customer service staff. Dave Noonan

COMMONWEALTH'S Bank's technology meltdown is still causing customers grief, as many woke up this morning to find that their salaries and payments had not gone into their accounts.

Last night a serious "network connectivity" issue meant that, for several hours, CBA customers could not withdraw money from ATMs, pay with EFTPOS or access their online banking.

CBA refused to explain what the network connectivity issues were but the Australian Financial Review reported that they were "caused by the failure of two switches in its Telstra-managed data centre". Telstra refused to comment, while CBA said it wouldn't "point fingers".

Customers had their cards eaten, were stranded on the way home from work and embarrassed in grocery checkout queues, while several had to go without dinner. Many found hundreds of dollars missing from their accounts.

The bank's customer call centre was melting down and customers have criticised the bank for its unresponsiveness during the debacle. The bank admitted last night that there were difficulties getting through to its customer service staff.

Read more at Brisbanetimes.com.au
 

Topics:  atm bank cba commbank eftpos pay salary technology



First Australia Day Award winner announced

NOMINATED: Patrick Mullan, Alisha Phoonie, Scott Rodham, Peta Fairbairn, Darcy Turner, John Mandile, Lesley Schoer, Brian Cottle, Phil Crofts and Glenn Cox. (Bill Mabey and Judy Quickenden not pictured).

Keen cricketer picks up Sportsperson of the Year

Our coastline suburbs offer cheapest beach living in NSW

GOING CHEAP: You can snap up a property at Nambucca Heads for as little as $95,000.

Could you imagine buying a beach property for less than $100,000?

A good man is hard to find girls ... but not in Coffs!

DATING website Elite Singles has added Coffs Harbour to its nationwide map of cities where loyal and trustworthy guys live.

Ladies the secret is out Coffs Harbour is home to trustworthy fellas

Local Partners

251 Lismore Go Fund Me campaigns raise $333,500

CHOICE urges potential donors to research crowdfunding campaigns in case plea for help is a scam


Last chance to enter for early bird bcu tri tickets

BE QUICK: Early bird ticket sales for the bcu Coffs Kids Triathlon close on Friday.

Enter now for the best-priced start to the bcu Coffs Kids Tri

See the historical heritage horses

OPEN DAY: Enjoy a day out learning or finding your next dream horse from the Guy Fawkes River National Park.

Guy Fawkes Heritage Horse Association Inc. open day.

Ready, set, go for this Australia Day run

PUSHING IT: Runners push themselves at the HQB Australia Day Fun Run on Park Beach.

Put your new year's resolution of getting fit to test at this run

Why Emma Watson turned down Cinderella

Emma Watson in a scene from the movie Beauty and the Beast.

HARRY Potter star has standards when it comes to Disney princesses.

Wonder Woman a ‘disjointed disaster’, says DC insider

Gal Gadot in a scene from the movie Wonder Woman.

INSIDER says the much-hyped blockbuster will disappoint.

Kid nails Swift impersonation

Seven-year-old Xia Vigor nails Taylor Swift impersonation on the Philippine talent show Your Face Sounds Familiar Kids.

TAYLOR Swift has a seven-year-old doppelganger.

Ariana Grande 'hardest working 23-year-old on Earth'?

Ariana Grande

Not everyone was impressed with Grande’s self-proclaimed work ethic

Why The Walking Dead cast are paid a pittance

Despite massive ratings the cast haven't been shown the money

50 Shades Dornan on why he hates the film

Dornan and Johnson’s frequent sex scenes were ‘awkward’ to film. Picture: SuppliedSource:Supplied

Jamie Dornan doesn’t blame you for hating 50 Shades

Thousands of jobs part of $1b retirement village project

THIS YEAR: An artist impression of the new Aveo retirement village in Springfield.

Aveo Springfield unveiled this month, homes ready by July

Our coastline suburbs offer cheapest beach living in NSW

GOING CHEAP: You can snap up a property at Nambucca Heads for as little as $95,000.

Could you imagine buying a beach property for less than $100,000?

KNIFE-EDGE: The housing tightrope we now face

Even the smallest interest rate rise will be hard for some to handle.

One if five home owners at risk, according to new analysis

Historical home leaves family's hands after 75 years

SALE CONFIRMED: The Gympie Regional   Realty team which sold the Ramsey property are (back) Mel Gastigar, Dorothy Palmer and Margaret Cochrane, with (front) home seller Terri-Jayne Ramsey.

Ramsey family played a huge role in Gympie's growth.

Pat Rafter's $18m Coast home proves hot property

PAT'S PAD: The Sunshine Beach home of tennis ace Pat rafter is on the market for a record price.

"It's a record for our company and for the Sunshine Coast.''

Ready to SELL your property?

Post Your Ad Here!